How does Bounce Protection work?
There are several ways your account may become overdrawn or be subject to an NSF transaction, such as (1) the payment of checks, electronic funds transfers or other withdrawal requests; (2) payments authorized by you (i.e. debit card at point of sale); (3) the return of unpaid items deposited by you; (4) charges by us pursuant to the terms and conditions of your account; or (5) the deposit of items which, according to the Funds Availability Policy, are treated as not yet available.
As long as you meet eligibility requirements, we may approve your overdraft items within your unused Bounce Protection limit as a non-contractual courtesy.
To be eligible for Bounce Protection, you and your account must meet the following criteria: (1) the account is at least 30 days old; (2) the account is in “good standing*”; (3) you have at least 5 transactions on the account; (4) you have another deposit besides the initial deposit to open the account; (5) you have not had a previously charged off overdraft balance; (6) you must have a valid address, and no return mail; and (7) you have not had excessive overdrafts suggesting the use of Bounce Protection as a continuing line of credit.
*An account is in “good standing” if the accountholder: (a) makes sufficient deposits to bring the account to a positive end-of-day balance at least once every 30 calendar days (including the payment of all bank fees and charges); and (b) there are no legal orders, levies or liens against the account.
We may refuse to pay an overdraft item even though we may have previously paid overdrafts for you. For example, we typically do not pay overdraft items if your account is not eligible as defined in this brochure or if you have exceeded your limit. We may assess a Returned Item (Non-Sufficient Funds) Fee of $30.00 for each item returned.
If your account becomes temporarily ineligible, your access to Bounce Protection will be restored to cover overdrafts within three business days after your account becomes eligible again, unless we notify you otherwise or you request this service be removed from your account. We reserve the right to limit participation and to suspend, revoke, or discontinue this service without prior notice to you.
What if I go beyond my Bounce Protection limit?
If an insufficient funds payment exceeds the overdraft limit assigned to your account, we generally will not approve the payment of the item, and your payments may be declined or returned to the payee. We may assess a Returned Item (Non-Sufficient Funds) Fee of $30.00 for each item returned. So as not to exceed your limit, please remember that the amount of the overdraft plus our Overdraft/Uncollected Fee of $30.00 for each item will be deducted from the Bounce Protection limit.
Re-presented Items
Previously returned items may be re-presented for payment by the payee or their financial institution multiple times (representments). It is our policy not to assess Overdraft/Uncollected Fee or NSF fees on items that are re-presented. If our processing system inadvertently charges you for a re-presented item, please contact us for a refund of this fee.
A Notice of Insufficient Funds/Notice of Unavailable Funds will be sent to notify you of items paid and/or returned.